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About Magnesium / ABOUT US
Brand positioning: To build the first brand in the telephone industry;
Hemei's belief: There is no best, only better; be a good person first, then do things;
Hemei promises: excellent products, high-quality services and favorable prices;
Hemei's goal: to make Hemei telephone sets the benchmark in the industry;
Hemei's strategy: technology-based, product-based, service-based;
Quality tenet: quality first, customer first, win-win and sharing;
Cultural tenet: integrity, pragmatism, innovation and win-win;
Service tenet: Provide perfect service, sell high-quality products, and build a first-class brand;
Service standards: enthusiastic, thoughtful, fast, accurate and safe; Management objectives: to gather the enthusiasm of all employees of the company, provide customers with all-round services, and create a first-class brand of Chinese telephone sets.
Corporate Mission
In the face of fierce market competition, we learn with an open mind, learn from the essence, with first-class products and quality service in the challenge to move forward; we are rigorous and efficient management mode, to create excellent quality of the enterprise, continuous innovation, steady forward, sustained development.
Corporate Positioning
Branding: Since its establishment, Hemei has been focusing on operating high-quality brand products that are competitive in domestic and foreign markets in terms of performance and quality.
Quality standardization: Hemei adheres to the principle of "survive by quality" and insists on selecting products that have passed international product certification and international quality system certification to ensure the provision of high-quality products.
Market Expansion: Hemei is actively expanding its national marketing network. Our customer base not only covers many provinces, cities and regions in China, but also has many foreign customers.
Comprehensive service: Hemei always adheres to the business philosophy of "excellent products, preferential policies, and high-quality services". In the pre-sales, sales, after-sales and all aspects, it provides users with all-round, multi-level, fast and thoughtful services. It provides a strong guarantee for the timely supply of goods to users. The company's main products include telephone headsets, telephone headsets, hotel telephones, call center headsets, customer service headsets, recording telephones, call center headsets, headset phones, card phones and other types of communication terminal products, professional brand service network, stable and guaranteed service quality.
core value
We are customer-oriented, think what customers think, meet their needs, and proactively help customers solve problems. We constantly create new service models, use good products and services to help customers continuously create new competitive advantages, win customer loyalty, and thus establish long-term cooperative partnerships.
Focus on customers: Always consider issues from the customer's perspective, proactively explore customer needs, and continuously exceed customer expectations.
Quick response: never shirk or delay the questions raised by customers, and give clear answers at the first time. Consistent: treat customers consistently and never argue with customers at any time.